Terms and Conditions btcuci — The Complete Guide for Malaysia Members

1Definitions and Acceptance of Terms

In this terms and conditions document, "btcuci", "we", "Platform" and "us" refer to the company operating the btcuci.fun website and all related services. "You", "member" and "player" refer to any individual who registers for or uses the btcuci platform.

By completing the account registration process at btcuci, you automatically accept and agree to be bound by all terms and conditions stated herein. This acceptance is legally binding and takes effect immediately from the date of your registration.

• These terms apply to all btcuci platform users without exception
• Continued use of the platform following any terms update constitutes acceptance of the new terms
• These terms are governed by and interpreted in accordance with applicable laws
• In the event of any discrepancy between versions of these terms in different languages, the Bahasa Malaysia version shall prevail

2Account Eligibility and Registration

To register and use the btcuci platform, you must meet all of the following eligibility requirements without exception. btcuci reserves the right to request proof to verify your eligibility at any time.

Age and Identity Requirements

• You must be at least 18 years of age at the time of registration
• You must hold a valid identity that can be verified through the KYC process
• Each individual is only permitted to hold one btcuci account
• Registering using false information or another person's identity is strictly prohibited
• Btcuci reserves the right to request identity verification documents at any time

KYC Verification Process

As part of our commitment to security and compliance, all btcuci members are required to complete the identity verification (KYC) process before their first withdrawal. Documents that may be required include a valid national ID, passport, or driver's license, proof of address such as a utility bill or bank statement, and payment method information.

Account Security Responsibilities

• You are solely responsible for the security of your account password
• Do not share your login credentials with anyone, including family members
• Report any suspicious activity to the btcuci support team immediately
• Btcuci is not liable for losses resulting from shared or compromised passwords

3Deposits and Payment Methods

Btcuci supports a variety of local Malaysia payment methods to make your deposit process seamless. All deposits are processed securely through a payment infrastructure integrated with Malaysia's banking system.

Accepted Deposit Methods

• FPX (Malaysia Online Banking) — instant deposits
• Maybank2u and Maybank MAE — available 24 hours a day
• CIMB Clicks and CIMB EVA — processed quickly
• Touch 'n Go eWallet — easy and instant
• GrabPay — Malaysia's popular e-wallet option

General Deposit Terms

• The minimum deposit amount is RM 30 per transaction
• All deposits must be made from an account in your own name only
• Btcuci does not accept deposits from third parties or accounts not belonging to the member
• Successfully processed deposits cannot be reversed once credited to the gaming account
• Btcuci reserves the right to hold suspicious deposits pending a security review

4Fund Withdrawals and Finances

Btcuci processes all valid withdrawal requests within 15 to 30 minutes. This processing speed is one of our platform's key strengths, and we take pride in upholding this standard for all members.

Withdrawal Terms

• The minimum withdrawal amount is RM 50 per transaction
• Withdrawals must be made to a verified bank account or e-wallet registered in your name
• KYC verification must be completed before your first withdrawal can be processed
• Bonus funds that have not met the rollover requirements cannot be withdrawn
• Btcuci reserves the right to request additional documents for withdrawals that exceed certain limits

Processing Time

Under normal circumstances, withdrawals are processed within 15 to 30 minutes for e-wallets and 1 to 3 hours for bank transfers. However, withdrawals requiring additional security review may take up to 24 business hours. btcuci will notify you via email or in-account notification if your withdrawal requires extra processing time.

5Bonuses, Promotions & Special Offers

Btcuci offers a wide range of attractive bonuses and promotions for both new and existing members. Each offer comes with specific terms that must be met before bonus funds can be withdrawn. Please read the conditions of each promotion carefully before accepting it.

General Bonus Terms

• Every bonus has a rollover (wagering requirement) that must be fulfilled
• Rollover requirements are calculated based on the bonus amount received unless otherwise stated
• Bonuses may only be used for gaming purposes within the btcuci platform
• One account, one device, one IP address — eligible for one welcome bonus only
• Btcuci reserves the right to cancel any bonus if abuse or fraudulent activity is detected
• Unused bonuses will expire automatically once their validity period ends

New Member Welcome Bonus

New btcuci members are eligible for a 100% welcome bonus of up to RM 500 on their first deposit. This bonus is subject to a 10x rollover requirement on the combined deposit and bonus amount. For example, if you deposit RM 200 and receive a RM 200 bonus, you must wager (RM 200 + RM 200) × 10 = RM 4,000 before any withdrawal is permitted.

6Game Rules and Outcomes

All games on the btcuci platform use a Random Number Generator (RNG) system that has been independently audited by a qualified third party. This ensures every spin, card hand, or dice roll is truly random and cannot be manipulated by any party.

Technical Failures and Disruptions

• In the event of a connection disruption during gameplay, the btcuci system will save the last known game state
• Bets placed prior to a technical disruption will be settled based on server records
• Btcuci is not liable for losses resulting from internet connection disruptions on the player's end
• Any dispute regarding game outcomes must be submitted within 72 hours of the incident

In-Game Fraud Prohibition

• The use of automation software, bots, or any other cheating tools is strictly prohibited
• Collusion between players to manipulate game outcomes is a serious offence
• Any form of bonus arbitrage or promotion abuse will result in account termination
• Btcuci employs an advanced fraud detection system that operates around the clock

7Acceptable Player Conduct

Btcuci is committed to maintaining a safe, respectful, and enjoyable gaming environment for all members. All players are therefore required to comply with the following code of conduct when using the btcuci platform, particularly in Live Casino rooms and other interactive features.

• Use polite and respectful language when interacting with live dealers or other players
• The use of profanity, threats, or offensive language in any communication channel is strictly prohibited
• Soliciting or receiving personal information from other players on the platform is prohibited
• Any form of sexual harassment or discrimination will not be tolerated under any circumstances
• Report any inappropriate behaviour by other players to our support team

Violations of this code of conduct may result in a warning, temporary suspension, or permanent account closure, depending on the severity of the breach.

8Account Closure and Suspension

Btcuci reserves the right to suspend or terminate any member account for reasonable cause. We do not take such action arbitrarily — every case is thoroughly reviewed before any action is taken.

Grounds for Account Closure by btcuci

• Confirmed cases of members being under 18 years of age
• Providing false information during registration or the KYC process
• Detection of fraudulent activity, bot usage, or game manipulation
• Systematic abuse of promotions or bonuses
• Serious violations of the player code of conduct
• Detection of multiple accounts from a single individual or device

Account Closure by Player

You may close your btcuci account at any time. Contact our support team via live chat to initiate the closure process. Before the account is closed, all eligible funds will be transferred to your verified bank account or e-wallet, subject to the applicable withdrawal terms.

9btcuci Liability Limits

While btcuci always strives to provide a stable, secure, and uninterrupted platform, there are certain liability limitations that you should understand as a user of our platform.

• Btcuci is not liable for any indirect or incidental losses arising from use of the platform
• Btcuci does not guarantee 100% platform availability at all times — scheduled maintenance may occur periodically
• Losses resulting from legitimate game outcomes cannot be claimed back
• Btcuci is not liable for losses resulting from account security breaches caused by player negligence
• Btcuci's maximum liability to any member is equivalent to the total deposits made in the preceding 30-day period

10Amendments to Terms and Conditions

Btcuci reserves the right to modify, add, or remove any part of these terms and conditions at any time. Such amendments take effect immediately upon publication on btcuci.fun unless otherwise stated.

We are committed to notifying members of any significant changes via in-account notifications or registered email. It is your responsibility to review these terms and conditions periodically to ensure you are always aware of the latest version in effect.

• Continued use of the platform after amendments take effect constitutes acceptance of the updated terms
• If you disagree with the amendments, you have the right to close your account
• The date of the latest update to these terms is always displayed at the top of this document
• Previous versions of the terms can be requested from the btcuci support team if needed