Your privacy is btcuci's top priority. This document clearly explains how we collect, use, store, and protect every piece of personal information you share with us.
Our Privacy Commitment
We do not merely comply with data protection laws — we go further to ensure your information is always kept secure and used ethically.
Every piece of data transmitted between your device and btcuci's servers is protected with 256-bit SSL encryption — the same standard used by leading Malaysian banks. Your information cannot be intercepted by any third party.
Btcuci member data is stored in server infrastructure protected by multi-layered security systems. Access to personal data is restricted only to staff who genuinely require it for service operations.
Btcuci does not sell, rent, or trade members' personal data to any third party for advertising or marketing purposes. Your data belongs to you — we only use it to operate the btcuci service.
Btcuci supports two-factor authentication for an added layer of security on your account. Even if your password is compromised, an attacker cannot access your account without the second verification code sent to your device.
Btcuci's monitoring system operates around the clock to detect any suspicious activity or unauthorized access attempts on member accounts. Any anomalies are identified and addressed immediately by our security team.
Btcuci fully complies with the Malaysia Personal Data Protection Act (PDPA). We respect your right to access, correct, and delete your personal data in accordance with applicable legal provisions.
Important Note: This Privacy Policy applies to all information you provide to btcuci through the btcuci.fun website, mobile app, and all our official communication channels. By using the btcuci platform, you agree to this privacy policy.
Btcuci understands that your trust is our most valuable asset. That is why we take every aspect of our members' personal data protection seriously. This Privacy Policy is written in plain, clear language so you truly understand it — not just legal jargon that is hard to follow.
This document describes btcuci's privacy practices and applies to all individuals who visit the btcuci.fun website, register as members, or interact with our platform in any way. This includes casual visitors, registered members, and former members whose accounts have been closed.
btcuci has never and will never sell your personal data to any party for commercial purposes. This is our absolute commitment to all members.
Btcuci only collects data that is strictly necessary to provide a safe, efficient, and responsible service. We do not collect excessive or irrelevant data beyond what is needed to operate our platform.
| Data Category | Example | Requirements |
|---|---|---|
| Identity | Name, IC, date of birth | Mandatory (KYC) |
| Contact | Email, phone number | Mandatory (account) |
| Finance | Bank account number, e-wallet | Mandatory (transaction) |
| Technical | IP, device, browser | Automatic |
| Behaviour | Activity logs, game records | Automatic |
Every piece of data we collect has a specific and legitimate purpose. btcuci does not use your data for purposes unrelated to the provision of our platform services.
You may opt out of marketing communications from btcuci at any time by contacting our support team. This will not affect your core account services.
Btcuci takes a very cautious approach to sharing members' personal data. We only share your data in limited circumstances and for clear, legally valid reasons.
Btcuci works with selected third-party service providers to operate our platform. This includes payment processors handling deposit and withdrawal transactions, server infrastructure and cloud computing providers, identity verification services for the KYC process, and game software providers managing game content on the platform.
All these service providers are bound by strict data protection agreements and are only permitted to use your data for the purposes that have been agreed upon.
Clear Disclaimer: btcuci has never sold, rented, or traded your personal data to advertisers, data brokers, or any commercial party for profit. Any claims to the contrary are false.
Btcuci continually invests in security infrastructure to ensure your personal data is protected from unauthorized access, loss, destruction, or improper disclosure.
In the event of any data security incident that may affect your personal information, btcuci is committed to notifying you within 72 hours of detecting the incident.
Btcuci uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored in your web browser when you visit btcuci.fun.
You can control or disable cookies through your web browser settings. Please note, however, that disabling certain cookies may affect the functionality of the btcuci platform and your overall user experience. Cookies essential to security and login functions cannot be disabled without impacting your ability to use the platform.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding your personal data held by btcuci. We fully respect and facilitate the exercise of these rights.
You have the right to request a copy of your personal data held by btcuci at any time. Requests will be processed within 14 business days.
If your personal data is inaccurate or out of date, you have the right to request that we correct it promptly through btcuci's support channels.
You may request the deletion of your personal data under certain circumstances, subject to legal requirements for retaining financial records.
You have the right to object to the processing of your data for direct marketing purposes, and we are required to stop immediately upon your request.
You have the right to receive your personal data in a machine-readable format for transfer to another service provider if desired.
Under certain circumstances, you have the right to request that btcuci restrict the processing of your personal data while a dispute is being resolved.
To exercise any of the above rights, contact the btcuci privacy team via live chat or our support email. We will verify your identity before processing any personal data request.
Btcuci does not retain your personal data longer than necessary for the purposes stated in this privacy policy or as required by applicable Malaysian law.
Once the retention period expires, your data will be securely deleted or anonymised using methods that ensure it cannot be recovered or linked back to you.
Btcuci reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. We are committed to informing you of any significant changes.
We encourage you to review this Privacy Policy page periodically to ensure you are always informed of how btcuci protects your information.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the btcuci privacy team is ready to assist you.
You can reach us through the following channels at any time. Our team operates 24 hours a day, 7 days a week and will respond to your enquiries within 1 to 2 business days.
All privacy-related complaints will be investigated and responded to within 14 business days. If you are unsatisfied with our response, you have the right to file a complaint with the Department of Personal Data Protection Malaysia.
Secure & Trusted Platform
With bank-grade data protection and a full commitment to your privacy, btcuci is a platform you can trust completely. Register today and enjoy a safe, exciting gaming experience.